Designing a Public Sector Innovation Lab
MindLab, existing since 2002, is the longest living public sector innovation lab. MindLab runs design-led projects to create policies and services that deliver better outcomes for people and society. Through the use of ethnography and design methods, like rapid prototyping and testing, MindLab involves citizens in the development of new public sector solutions, and brings an out-side-in perspective to organizations.
MindLab Deputy Director, Kit Lykketoft, will share the story behind the first government lab, addressing the unique challenges and lessons learned from working within government administration, as well as her insights from setting up other public sector labs in various countries. Kit will also discuss MindLab’s methodology and current work with the elementary school reform and it´s implementation.
Kit Lykketoft is the Deputy Director of MindLab, a cross-governmental innovation unit in Denmark. Kit has been part of MindLab for the past eight years and previously worked in the Danish Ministry of Employment where she also began her career in 2001.
As an experienced change leader with deep practical knowledge on policy-making, service-design and organizational development, she has served as an advisor on innovative capacity-building, trainer, facilitator and presenter to numerous organizations and institutions in Denmark and around the globe. Kit has assisted in setting up public sector labs in several countries. Kit has had numerous prior engagements with the UNDP.
Kit holds an Executive M.Sc. from Oxford/HEC, Paris (2014) and a MA and BA in History and Anthropology from Copenhagen University. She lives and works in Copenhagen, however July 2015 – July 2016 she will be based in NYC as a visiting scholar at Parsons the New School for Design, DESIS Lab as well as work with MindLab partners in the region.