The GovLab Index: Trust in Institutions

Inspired by Harper’s index, GovLab Research will issue on a regular basis a compilation of statistics that reflect the trends, attitudes, behaviors, and environmental settings related to the Open Government and Government 3.0 movements. Click here to contribute to the new GovLab Index by suggesting additional stats and numerical summaries! 

The GovLab Index: Trust in Institutions

  • Percentage of U.S. adults that have (a great deal of confidence) in the presidency in 2013: 17
  • How many have a great deal of trust in Congress in 2013: 10% – the lowest level since first surveyed in 1973
  • Year in which U.S. adults had reported the highest level of confidence in Congress (42%): 1973
  • Percentage of general population across 25 countries that trust government to always do what is right in 2012: 43
  • Percent of general population across 25 countries that believe listening to citizens is important for the government in building trust in 2012: 67
  • How many believe their government is performing well in this area: 17%
  • Percent of general population across 25 countries that believe communicating frequently is important in building trust in 2012: 65
  • How many believe the government is performing well in this area: 16%
  • How many people across 25 countries trust the technology industry to do what is right in 2012: 3 in 4
  • Percent of general population across 25 countries that were aware of circumstances where their personal data was used in a way that they did not expect in 2012: 19
  • How many, following the NSA PRISM story, trust Facebook to keep their data private: 13
  • How many, following the NSA PRISM story, trust the NSA’s “snooping” of personal data: Over half
  • Percentage that thinks the PRISM program should go even further: 45%
  • How many Americans in 2012 have little or no trust in the mass media to report the news fully, accurately, and fairly: Almost 2/3
  • In 2006: 1/2
  • Percent of consumers around the world in 2012 that trust earned media, such as recommendations from friends and family, above all other forms of advertising: 92
  • Increase since 2007: 18%
  • The second most trusted source of brand information for consumers (70%): Online reviews
  • Number of Americans that believe that the internet and social media has made it easier for them to stay informed as consumers: 6 in 10
  • Number that trust social media as a news source: 3 in 10
  • Sources that ranked higher than social media: Public TV and radio (75%), newspapers (71%) and cable news (70 %)
  • Percentage of global internet users in 2012 that believe the internet plays a positive role for their individual lives as well as society at large: 80
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