Artificial Intelligence Aims to Make Wikipedia Friendlier and Better

Tom Simonite in MIT Technology Review: “Software trained to know the difference between an honest mistake and intentional vandalism is being rolled out in an effort to make editing Wikipedia less psychologically bruising. It was developed by the Wikimedia Foundation, the nonprofit organization that supports Wikipedia. One motivation for the project is a significant decline […]

Biases in collective platforms: Wikipedia, GitHub and crowdmapping

Stefana Broadbent at Nesta: “Many of the collaboratively developed knowledge platforms we discussed at our recent conference, At The Roots of Collective Intelligence, suffer from a well-known “contributors’ bias”. More than 85% of Wikipedia’s entries have been written by men  OpenStack, as with most other Open Source projects, has seen the emergence of a small group of […]

How to build customer-focused government

GCN: “What: A report on improving government responsiveness, “A Customer-Centric Upgrade for California Government,”   from the state’s Little Hoover Commission, an independent state agency charged with recommending ways to improve the efficiency and effectiveness of state programs…..The Commission believes state agencies can improve the public’s trust and confidence in government by that focusing on the customer. […]

Government’s innovative approach to skills sharing

Nicole Blake Johnson at GovLoop: “For both managers and employees, it often seems there aren’t enough hours in the day to tackle every priority project. But what if there was another option — a way for federal managers to get the skills they need internally and for employees to work on projects they’re interested in but unaware […]

Open Data 500 Korea Goes Live

Today, The GovLab is pleased to join our partner, the National Information Society Agency (NIA), in announcing the official launch of Open Data 500 Korea, a study of the open data ecosystem in South Korea. Korea is the newest member of the Open Data 500 Global Network, an international network of organizations and government agencies that study the […]

Innovation Behaviours for the Public Service

Alex Roberts at Public Sector Innovation Unit (Australia): “If we want to encourage innovation, then we need to encourage and support the behaviours that will lead to innovative thinking and doing. As part of the work supporting the Innovation Champions Group, we sought suggestions and advice about the behaviours that people who are doing new things […]

Freedom of Information, Right to Access Information, Open Data: Who is at the Table?

Elizabeth Shepherd in The Round Table: The Commonwealth Journal of International Affairs: “Many national governments have adopted the idea of the ‘right to access information’ (RTI) or ‘freedom of information’ (FOI) as an essential element of the rights of citizens to freedom of opinion and expression, human rights, trust in public discourse and transparent, accountable and open […]

Sharing Information

An Ericsson Consumer Insight Summary Report: “In the age of the internet we often hear how companies, authorities and other organizations get access to our personal information. As a result, the topic of privacy is frequently debated. What is sometimes overlooked is how we as individuals watch in return. We observe not only each other, […]

Tech and Innovation to Re-engage Civic Life

Hollie Russon Gilman at the Stanford Social Innovation Review: “Sometimes even the best-intentioned policymakers overlook the power of people. And even the best-intentioned discussions on social impact and leveraging big data for the social sector can obscure the power of every-day people in their communities. But time and time again, I’ve seen the transformative power of […]

Smart Cities as Democratic Ecologies

Book edited by Daniel Araya: “The concept of the ‘smart city’ as the confluence of urban planning and technological innovation has become a predominant feature of public policy discourse. Despite its expanding influence, however, there is little consensus on the precise meaning of a ‘smart city’. One reason for this ambiguity is that the term […]